About Email Notifications

PA STEM Lend sends the following emails to keep you informed about activity on your account.

Welcome User

• Sent when someone registers a new user account. An administrator can opt out when they register on behalf of someone.
• To: user

User Password Reset

• Sent when requested to the user’s registered email. A secure link in the email allows them to change their password, then it expires.
• To: user

Reservation Updated

• Sent on any updates like status changes (e.g. requested, cancelled), changes to selections (e.g. adding resources).
• To: borrower, Cc: lender administrators (only while reservation is requested)

Reservation Checkout Reminder

• Sent 1 day before, the day of, the day after the scheduled start date, then weekly until it is checked out or cancelled.
• To: borrower, Cc: lender administrators (only when reservation is overdue for checkout)

Reservation Due

• Sent 3 days before and the day the reservation ends, then weekly until it is returned.
• To: borrower

Once the reservation is overdue:

• Sent weekly until the reservation is returned.
• To: borrower, Cc: lender administrators

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Some users get additional emails due to their role within their intermediate unit, district, school or organization.

Position Added

• Sent when a user adds a position with your organization. Allows you to verify new users.
• To: organization administrators

Agreement Updated

• Sent when an agreement is created or updated.
• To: organization administrators, Cc: intermediate unit administrators

Agreement Expiring

• Sent 60 days, 30 days, 1 week, and 0 days before an agreement expires. Not sent if a subsequent agreement is already in place.
• To: organization administrators, Cc: intermediate unit administrators